Help Centre

General 8

• Applying To Be a Ninja
• Getting Your Vehicle Ready
• Creating Your Ninja Account
• Ninja Dojo and Our Location
• Ninja Profile and Rating

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Key Exchange 5

• Key Exchange
• Getting Ready for Your Mission
• Guest Check-in Mission
• Completing a Guest Check-in
• Guest Check-out

Cleaning 4

• Cleaning Mission
• Getting Ready for Your Cleaning Mission
• Starting Your Cleaning Mission
• Completing Your Mission

Ad hoc 4

• Types of Ad hoc Missions
• Getting Ready for your Ad hoc mission
• Starting your Ad hoc Mission
• Completing your Ad hoc Mission

Troubleshooting 8

• I Can't Sign In
• My App Keeps on Crashing
• My Phone Says Network Error
• I Am Not Seeing Any Jobs
• Updating The App

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Payment & Earnings 3

• How Do payments Work and Where Do I See My Earnings?
• RCTI - Receipt Created Tax Invoice
• Pricing update effective 1st July 2023