Swipe "ON MY WAY" when you're on your way to the property. The live tracking is now active and the app will now track your current position and predicted arrival time.
Swipe ARRIVE when you've reached the property
When you've arrived at the property, ALWAYS do a quick walk-through inspection.
Make sure to report all obvious damages or issues that need resolving BEFORE you start cleaning.
Spotted stains or damages? Take clear shots of the damages and upload them on the KeyNInja App.
Our hosts expect a high standard of cleanliness. This can be presented to them through photos documenting the clean. To upload the photos, we recommend logging into the property’s WiFi.
Let's take a look at the types of photos we need to document so hosts are confident that it is a mission well done.
Be sure to include photos of the whole room as well and of different angles as well!
Now for the finishing touches...
Click into the Airbnb listing to understand how each room is meant to be presented. It is also a good time to see if any of the items are missing or have been moved around!
Did we miss something? Not to worry! Just email our support team at [email protected]