General

Applying To Be a Ninja
Becoming a Ninja KeyNinja is a platform that connects both Hosts and Ninjas all in one place. As a Ninja, you will be our service provider whom we would en...
Tue, 5 Jul, 2022 at 10:55 AM
Getting Your Vehicle Ready
Does your vehicle qualify to drive with KeyNinja? Requirements vary depending on the vehicle option you choose. For the safety of Ninjas, KeyNinja requires ...
Mon, 14 Feb, 2022 at 3:36 PM
Creating Your Ninja Account
New to our platform? Follow the steps below to get off to a great start! Open the KeyNinja app or download our app using the directed link bellow iOS ...
Thu, 7 Apr, 2022 at 2:16 PM
Ninja Dojo and Our Location
What are Dojos?  Dojos are secured Ninja bases. It is where we store important items such as keys, linen and stock. It's where you go to collect requi...
Mon, 14 Feb, 2022 at 3:36 PM
Ninja Profile and Rating
We pride ourselves on customer satisfaction. How is this measured?  Guests who use KeyNinja will be able to rate the cleanliness of the property or che...
Mon, 14 Feb, 2022 at 3:36 PM
The Way of a Ninja
Community guidelines We want KeyNinja to be an enjoyable and safe platform for everyone. For that to happen, these ground rules are designed to ensure that...
Mon, 14 Feb, 2022 at 3:37 PM
Deactivation Policy
There will always be unforeseen events that may lead to deactivation, so this policy cannot capture every possible scenario, but the general categories for ...
Mon, 14 Feb, 2022 at 3:37 PM