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Which Area is KeyNinja Servicing In?
Do We Do Last Minute Booking?
Standard and Deep Clean Inclusions
What is included in the linen and consumables package? Can I pick and choose?
How will I be Notified When There is an Issue?
How Much Will Each Clean Cost and What Does it Include?
Can I Use My Existing Cleaners?
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Can I Continue to Use My Lockbox?
How Much Do You Charge for Key Management?
What are The Different Types of Key Exchange Jobs?
How are Guests Informed?
Guest Arrival Confirmation
How are Guests Verified?
What Happens When My Guest is Late to Check-in or Check-out?
Will Guest Complaints be Resolved on The Same Day with No Cost?
Product Documentation & How-tos
Connect to Airbnb
Merge and Import your Airbnb Listings
Manually Create your Property or Booking
How Do I Track My Bookings?
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Accounts & Billing
Is There a Trial Period?
What are The Types of Surcharges?
How Does KeyNinja Charge?
Are There Any Additional Charges?
Can I Cancel My Account?
Help Desk Software
by Freshdesk Support Desk