Product Documentation & How-tos

Meet the platform that changes the game for property owners and managers. Learn more about our platform as we work to improve KeyNinja for you to have a better Airbnb hosting experience.

Getting Started
Our platform is developed with the capabilities to help you achieve enhanced operations and increased effectiveness. Here’s what you need to know to get off...
Mon, 31 Jan, 2022 at 10:45 AM
Connect to Airbnb
Connecting your Airbnb account In the backend, our API connection with Airbnb is constantly renewing. Unfortunately, it has a tendency to time out. When th...
Mon, 14 Feb, 2022 at 2:20 PM
Merge and Import your Airbnb Listings
Merge and import your Airbnb listings Here's what you need to know about merging and importing your Airbnb listings. To merge or import your Airbnb li...
Mon, 14 Feb, 2022 at 2:20 PM
Manually Create your Property or Booking
Manually create your property Select My Properties on the menu bar On my properties page, click Create new Fill out the form with your property inform...
Mon, 21 Mar, 2022 at 10:12 AM
How Do I Track My Bookings?
You may view all of your bookings on my bookings page, or you can track your bookings on your dashboard to see today's task from the earliest to the la...
Mon, 14 Feb, 2022 at 3:34 PM
Issues
You will be contacted through email when one of our Ninjas has reported a problem. The reports sent by Ninjas will be displayed on your dashboard and your b...
Mon, 14 Feb, 2022 at 3:34 PM