Accounts & Billing

Is There a Trial Period?
There's no lock-in subscription and you can sign up for free with KeyNinja anytime. Request for a demo here so we can clear your doubts and choose the ...
Mon, 14 Feb, 2022 at 3:34 PM
What are The Types of Surcharges?
The surcharges for Key Exchange are as follows: *After hours surcharge Between 9pm and midnight, and 5am - 8am: 2 times Key Rate (2x) **Late-night ...
Mon, 28 Mar, 2022 at 5:20 PM
How Does KeyNinja Charge?
Direct debit is now available through GoCardless and will be our preferred payment method.  In your KeyNinja dashboard, click here to access My Account pag...
Mon, 14 Feb, 2022 at 3:35 PM
Are There Any Additional Charges?
There is no additional charge for last minute bookings but surcharges for Key Exchange are as follows: Night surcharge applies after 9pm and 2 times check...
Mon, 14 Feb, 2022 at 3:35 PM
Can I Cancel My Account?
Yes, you can cancel your account anytime. There are also other options to put KeyNinja services on pause, temporarily cancel or deactivate your account at a...
Mon, 14 Feb, 2022 at 3:35 PM