Not sure how KeyNinja can work for you? We have compiled a list of frequently asked questions relating to our services.

About KeyNinja


  • KeyNinja platform helps property managers streamline their hosting needs with automated scheduling, instant reports and customised solutions.

  • Airbnb cleaning
    Instantly make use of our highly rated cleaners for all housekeeping tasks at discounted rates. Relay cleaning instructions, provide visual examples and track status and reports all on one platform. Our cleaners can quickly report damages (if any) upon guests check-out, this helps with timely resolution claims.

  • Airbnb check in
    Our 24/7 Key Exchange with live support is designed for your guests’ convenience and aimed at delivering a customisable Check-in experience. The layer of human verification (not a lockbox!) means we have successfully screened the guests, giving our clients peace of mind.

  • Partner program
    KeyNinja’s partner program combines both check-ins and cleaning for your properties, allowing your short-stay business to streamline your entire operations.



Did we miss something? Not to worry! Just email our support team at hello@keyninja.io