You will be contacted through email when one of our Ninjas has reported a problem. The reports sent by Ninjas will be displayed on your dashboard and your bookings page. There are three ways for you to see reported issues:
- Check the report issues column in your booking list. A report has been issued when the green circle appears. By clicking on the column adjacent to it, you may view the detailed information.
- Under the edit bookings page, you can see reported issues highlighted below the associated job section.
- Owners link
Reporting an issue
If you have any questions/issues, please contact our 24/7 Customer service team via live chat or drop us an email at firstname.lastname@example.org. Are you using Slack? Get notified via an instantaneous Slack hook when issues are reported.
Did we miss something? Not to worry! Just email our support team at email@example.com