How Do We Reach Out to The Guest Prior to Their Arrival? : Help Centre

How Do We Reach Out to The Guest Prior to Their Arrival? Print

Created by: KeyNinja Australia

Modified on: Mon, 14 Feb, 2022 at 3:54 PM

When a booking is confirmed, an SMS containing a web link is sent to the arriving guest. It contains information on who KeyNinja is and advises them to book a time for check-in. Guests can also use the live chat or contact our support team if they need to update their ETA.

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How Do We Reach Out to The Guest Prior to Their Arrival? Print

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