How Do We Reach Out to The Guest Prior to Their Arrival?
Created by: KeyNinja Australia
Modified on: Mon, 14 Feb, 2022 at 3:54 PM
When a booking is confirmed, an SMS containing a web link is sent to the arriving guest. It contains information on who KeyNinja is and advises them to book a time for check-in. Guests can also use the live chat or contact our support team if they need to update their ETA.
Did we miss something? Not to worry! Just email our support team at firstname.lastname@example.org
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