There is no additional charge for last minute bookings but surcharges for Key Exchange are as follows:

  • Night surcharge applies after 9pm and 2 times check-in rate (2x)
  • Late-night surcharge (after midnight until 5am) is 3 times check-in rate (3x)
  • For all other services: Public holiday surcharges of up to a 100% may apply. For more information please reach out to

If guests are late to check-out and the cleaners have arrived, there will be an attendance fee of a minimum of $15.00+gst* added to the clean. You will be notified immediately so you can claim the charges from your guests accordingly.

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